0. Summary

DATA IS A BURDEN.

SomoLabs (“we,” “our,” or “us”) values the privacy of our users and is committed to protecting it. This Privacy Policy explains how we collect, use, and share information from visitors and users of our online learning platform.

At SomoLabs, we prioritize your privacy. We only store the data we absolutely need, and we do not track our users beyond what’s necessary for the service. Since you pay for our services, we have no incentive to sell your information to third parties.

However, in order to enable certain features, we sometimes need to share information with third parties. For example, we work with Flutterwave to process course subscription payments, which requires sharing some of your data to facilitate the transaction. Whenever possible, we work with the most privacy-conscious third parties. We prioritize services based in Rwanda, though this may not always be feasible. We’re open to suggestions for other service providers that offer better privacy options.

We welcome open and constructive discussions with our users. If you have any questions or concerns, please reach out to us at info@somolabs.com.

1. Information We Collect

To provide you with access to our courses and services, SomoLabs collects only basic information:

• Personal Information: When you register on SomoLabs, we collect your name and email address. This information is used to create and manage your account, communicate with you, and personalize your experience.
• Automatically Collected Information: We may collect technical data, such as your IP address, browser type, device information, and browsing actions, to improve our platform and its functionality.

2. How We Use Your Information

The information we collect is used to:

• Set up and manage your account on SomoLabs.
• Send important updates about our platform, courses, and services.
• Respond to your inquiries and support requests.
• Improve our platform, offerings, and user experience through analysis and feedback.

3. Third-Party Payment Processing

SomoLabs does not collect or store payment information directly. All payments are handled by secure third-party payment processors. These processors adhere to the necessary data protection standards to ensure the safety of your financial data. We encourage you to review the privacy policies of our payment partners.

4. How We Share Your Information

SomoLabs does not sell, trade, or rent users' personal information. However, we may share limited information:

• With Service Providers: We may share information with third-party service providers who help us operate and maintain our platform, only to the extent necessary.
• For Legal Compliance and Security: We may disclose information when required to comply with legal obligations, enforce our terms, and protect the rights, property, or safety of our users.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Children’s Privacy

SomoLabs is designed for users of all ages. We are committed to protecting the privacy of children, and we comply with applicable laws. If we learn that a child under the age of 13 has provided us with personal information, we will take steps to delete that information as required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccurate information.
• Request deletion of your information, subject to legal limitations.

To exercise any of these rights, please contact us using the contact details below.

8. Security Measures

We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting a notice on our platform or contacting you directly.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: info@somolabs.com
Address: Kigali, Rwanda